Reputation Management

Why does online reputation matter?

Every second of every day, businesses are being shaped by consumers who are talking about them and sharing reviews about them online. And since 97% of consumers find local business info on the web, you really need to know what your customers are saying and you need a platform to join in the conversation.

WATCH: Take control of your online reputation

You’ve got the power to control your online reputation!

Listen Up! Labs Reputation Management allows you to take control of your online presence by giving you the power to correct your business listings, monitor and manage reviews, observe what competitors are doing … and much more.

Manage and monitor your online reputation — including reviews, mentions, and listings — all in one place!”

Reputation Management features

Monitor reviews

Receive an alert the moment a review is submitted on all of the most popular review sites, including Yelp, Facebook, and Google, as well as a ton of sites that are relevant to your specific industry.

Generate reviews

Easily gather new reviews from delighted customers and ensure that negative reviews stay private.

Advanced listening

Find “mentions” from news sites, blogs and social networks so you get the full picture of what people are saying about your business.

Competitor insights

Monitor what your competition is doing online and build strategies to gain more customers in your area.

Simple social media management

Save time by using one platform to monitor and analyze your social media efficacy.

Monitor web presence

View the accuracy of your business listing data across the web on all of the major directories and citations. Listings are crucial to making sure people can find you on Google.

Reputation Management Executive Reports

Get the high-level view on all aspects of your online reputation through weekly executive reports.